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Piercetech partners with phone self-service, product, service and hosting partners to deliver its services. Below please find a representative sample of our partners. Ultimus Ultimus is the leading provider of business process management and workflow automation solutions that enable companies to increase their profits and improve customer service by automating business processes. <LEARN MORE> Precision Response Corporation (PRC) Precision Response Corporation (PRC) delivers comprehensive outsourcing solutions to meet client’s customer care needs that make their client’s customers feel as if they are dealing directly with the clients. <LEARN MORE> Cisco Systems In addition to its Local and Wide Area Networking offerings, Cisco is a leader in VoIP, Contact Center, multi-site virtual Call Center and CTI solutions. <LEARN MORE> Microsoft Microsoft provides various tools for networking and development and many software applications including CRM and IVR voice solutions for use in both the Enterprise and Contact Center environments. <LEARN MORE> IBM One of the best known corporations worldwide, IBM provides enterprise platforms, operating systems, and software solutions with the additional advantage that many ISV's produce high-end solutions that work with IBM products. <LEARN MORE> MetricNet MetricNet is the global leader in call center benchmarking and best practices training. With more than 1,000 call center benchmarks completed, MetricNet has the most comprehensive database of call center process and performance metrics in the industry. <LEARN MORE>
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