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Piercetech’s core team members each boast at least 15 years of call center and business process experience, giving each the depth of knowledge and skills our clients need and expect, and providing a synergy that delights our clients. Our innotivative and comprehensive suite of services helps our clients:
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Piercetech has provided customer care services to many of the largest corporations in the world including one of the world's largest banking institutions, one of the nation's largest credit card processors, a leading residential commercial mortgage servicing & asset recovery concern, Universal American Financial Services, ITC Financial Services, MGS and many others. 
Piercetech’s niche M&A Practice ensures the highest customer retention in the post-acquisition stages of an M&A. Our experienced approach preserves millions of dollars in business and asset value. For example, in a banking acquisition, a 1% reduction in churn for a bank with 2 million customers and an average customer deposit value of $500 preserves $10 million of assets. If the cost-to-acquire a customer is $250, an additional $5 million in reacquisition costs are saved.